Below is my Personalized Learning Plan proposal
Introducing Audience in the Workplace
Audience refers to a group of people that you are communicating with. For me, the audience in my workplace could include coworkers, patients, insurance companies, physicians or their staff, pharmaceutical reps, or other pharmacies. I communicate with each of these audiences in different ways. I also use a variety of ways to communicate. These include email, telephone, Teams messaging, Zoom meetings, and in-person interactions.
I find it very important to show your audiences “that you respect them, their time, their needs and their challenges.” If you do not know your audience, research them so you can more effectively communicate. If the audience does not understand what you are saying, you will both become frustrated and end up spending more time delivering the information they need. They might also walk away having missed the point of the communication if you do not know how to effectively communicate with your target audience.
Brenner, Dean. “Council Post: Communicating Respect: Know Your Audience.” Forbes, Forbes Magazine, 10 Dec. 2021, https://www.forbes.com/sites/forbescoachescouncil/2018/05/16/communicating-respect-know-your-audience/?sh=41d73f474067.
Genre Activities
There are many types of genres, and they can expand or change over time. This can sometimes happen by adding or omitting elements. This is often tailored to the intended audience.
Steel Magnolias is a great example of changing genres for a target audience. The original 1989 film was about a group of white, southern women and their friendship. It was remade in 2012, but this time was geared towards an African American audience. Same story, same characters, but a completely different movie to watch.
Another, very obvious, examples would be all of the Disney movies that are remade into live action movies. This is intended to appeal to a teen/adult audience.
Can you think of other movie examples, where the genre was changed to appeal to a different audience?
Dirk, Kerry. (2010). “Navigating Genres.”
Interview Plan
Interviewee: Behlan Ersoy
Field: Pharmacy
Position: System Director of Specialty Pharmacy
Potential Questions
What is your educational background?
How many years have your worked in this field?
What type of writing do you do most often?
What part of writing do you find most difficult?
How do you manage and prioritize your deadlines?
What advice can you give with managing the different aspects of writing as a manager?
About Genre
Define genre. A way of classifying something; this may be literature, artwork, styles, music, etc.
What genres do you write in classes at school? Discussion posts, blog entries, essays, summaries
What genres do you write at work? Agendas for meetings or training, Emails to communicate with provider offices
If you write outside of school and work, which genres do you write? For Boy Scouts, I write informational emails
How do those genres function in each of these settings? These are all ways to communicate with someone else.
What else, if anything, can you say about genre or about writing through the lens of genre? There are many different types of genres and they all have a purpose and help us communicate with one another.
“Genre.” Writing Commons, 22 Dec. 2022, https://writingcommons.org/section/genre/.
Halik, Caroline. More than Just Pieces of Paper: The Role of Genres in Professional … https://cah.ucf.edu/writingrhetoric/wp-content/uploads/sites/27/2019/10/Stylus_5_2_Halik.pdf.
Understanding Learning Transfer
Online and non-traditional colleges are the way of the future, especially for those who go back to college later in life. For me, it has allowed me to work full-time, while also having a large family and other responsibilities that would prevent me from attending scheduled, in-person classes. SNHU is a good option for some with their competency-based learning. I can see it being helpful when a person does not have the time to devote 2-4 years of time for college. SNHU’s GEM degree program has definitely helped a specific minority population. On their website, it states that the program is mostly refugee females, that work while in the program. Yvonne Simon explains why they developed the competency-based programs as, “We set out to develop a degree program that would increase access to higher education and reduce cost without reducing quality of the educational experience or the value of the degree.” This is the same reason other colleges have created similar programs.
The second article reminds of working with pharmacy interns. They are learning all the chemistry and “why’s” of pharmacy but have no practical experience. You must teach them the real-world application of what they have learned in college. They need to “transfer” what they have learned in college with the day-to-day actual process of the job. It makes for an interesting argument of whether college is more important or learning as you work.
I like how Michael Eraut’s article explains the transfer process as five inter-related stages:
- The extraction of potentially relevant knowledge from the context(s) of its acquisition and previous use
- Understanding the new situation, a process that often depends on informal social learning
- Recognizing what knowledge and skills are relevant
- Transforming them to fit the new situation
- Integrating them with other knowledge and skills in order to think/act/ communicate in the new situation
Sources:
Eraut, Michael. Transfer of Knowlege Eraut – Researchgate. https://www.researchgate.net/profile/Michael-Eraut/publication/237539394_Transfer_of_Knowledge_Between_Education_and_Workplace_Settings/links/553236320cf27acb0deac749/Transfer-of-Knowledge-Between-Education-and-Workplace-Settings.pdf.
Interview with Yvonne Simon – College for America, 1 Sept. 2021, https://www.onlineeducation.com/expert-interviews/interview-with-yvonne-simon-college-for-america.
Portfolio Thinking
I had never used a portfolio prior to beginning my BTAS program. After reading “Portfolio Thinking” and “I Propose Renaming the Portfolio to Portfolio Thinking”, I feel that it is a good platform to use throughout a degree program to help show progress. It can also be helpful to look back at your prior work as you near the end of your program.
I can also see how it might be helpful depending on your career. For me, working in specialty pharmacy, it is not something I can see myself using professionally. I have friend that took their kids out of school for a year and hiked the Pacific Coast Trail. They created a WordPress site blog, the equivalent of a portfolio, and journaled their adventures. It made a great record of their time together and could help them in the future, to set them apart, when looking for a job.
REFERENCES
McLagan, P. A. (2000). Portfolio Thinking. Training and Development, 44-51.
Sharp, E. (2018, July 23). I propose renaming the portfolio to portfolio thinking. Medium. Retrieved January 8, 2023, from https://medium.com/@elizabethrsharp/i-propose-renaming-the-portfolio-to-portfolio-thinking-a202eb934e95
Self-Introduction
Welcome to my Applied Professional Writing blog. My name is Julie Anagnostou and I am a junior in the BTAS Healthcare Leadership program. I have worked in the healthcare field for over 20 years and currently work in specialty pharmacy. My daily tasks include acquiring prior authorizations and foundation assistance for multiple oncology practices.